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WHAT OUR CUSTOMERS SAY
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What our customers say

Customer FeedbackAt Smiths we always wish to improve the service we offer as a restaurant. Following are a few of our customers comments. If you'd like to add to these or have any suggestions as regards our food, staff or website please feel free to email us.

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Hello,
 
Together with friends I dined at your restaurant for the first time on Friday evening, I was aware of your excellent reputation and was not disappointed.  We were seated at table 20, everything was as I had hoped it would be, great  atmosphere, fabulous food and in particular your wonderful staff who were all very attentive and efficient   which we all found very uplifting, given the average age was probably 18.  I would particularly like to mention our waitress Frankie who was excellent, efficient smiling and enthusiastic a real delight.  All your staff are a true credit to your restaurant.  I am very much looking forward to my next visit.
 
Kind regards
Beverley Speirs

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I on behalf of family would like to thank the staff especially our waitress Nikki who was very attentive.The meal as usual was quite exceptional. Whenever we have a special event to celebrate Smiths is the No 1 restaurant we choose.

Many Thanks, Dave

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We came in for a meal last Saturday, 5th June. I just wanted to tell you what a lovely meal we had and how fantastic the waiting staff were. I didnt get the girls name, but we were on the round table directly opposite the front door (next to the bar area.) I never contact companies unless there is a problem normally, so its lovely to be able to send a note of thanks. I think we are too quick to complain i! n this day and age, but often neglect to praise when praise is due. A lovely meal and evening out. Thank you

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I would like to send this message as a thank you for a recent booking you undertook on behalf of Anglia Forwarding on 20th May. I have received wonderful feedback about the food, restaurant and service as well as the staff. Thank you for making the evening enjoyable and a memorable experience for all who attended.

Many Thanks, Carol.

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Having dined at your restaurant yesterday, I would like to offer our gratitude for a wonderful meal and for the exemplary service we received. Several members of our group commented on the thoroughly professional service we received. The staff were attentive without being overbearing. Nothing was too much trouble and we really did receive service with a smile. Special thanks to Anna, who has served us on more tha! n one occasion. She is a real asset to your company. We look forward to a return visit in the very near future.

Kind regards, Karen

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Dear Sir/Madam

May I, on behalf of my wife and my family congratulate you and your staff for a wonderful "Golden Wedding Anniversary" dinner at your lovely restaurant on the 27th June.
 
My whole family have not stopped talking about the fantastic service that we recieved from your staff and the kind and courteuos manner in which they served us.
 
No doubt my wife and I will return at some future date.
 
Many many thanks for a lovely evening
 
Yours faithfully
 
Mr & Mrs E Edwards

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Dear Smiths, This is just to add to the comments already on your noticeboard. To dine at Smiths is an experience. The cuisine is always excellent, the staff welcoming, helpful, and always friendly. It is like an endless dinner party amongst good friends - keep up the good work.

Kindest regards, Cheryl

We are regular diners at Smiths,we came on Saturday and I had the hot prawns with garlic butter, they were out of this world. You really can not fault the food. Everyone is so helpful and attentive nothing is too much trouble. I want to say a special thanks to Charmaine & Michael. We will be back real soon !!! Lucy & John

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Smiths Brasserie

 



Fyfield Road
Ongar
Essex
UK
CM5 0AL
Tel: 01277 365 578

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